Wednesday, October 24, 2007

Captivate projects expire after a period of time

Working with a trial version of Adobe Captivate 2, I created a series of training video projects related to Sharepoint training.  I had purchased the full version, but didn't realize I had not upgraded to it when I worked on these training videos.  I completed the training videos and sent them to my customer.  Of course, after a few weeks, the videos started displaying an expiration message.  My customer had not informed me it was doing this and a few months went by.  When they finally called me about this issue, I had already upgraded to Adobe Captivate 3.  So I proceeded to open the trial-version projects in v3 and publish them.  It asked me if I wanted to overwrite my existing project to upgrade to v3 and I accepted.  I assumed this would take care of the expiration problem.  It did not.  The newly published project was still showing "Project has expired".

After hunting online, I found a solution.  In the Preferences, there is a section called Start and End.  In this section, there is a checkbox for the expiration of a project.  The original project had been in a trial version and the expiration time had been set.  When it was imported/upgraded to v3, Captivate automatically set the expiration to the trial expiration date.  All I had to do was un-check the box to set the project to not expire.

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